Return / exchange period 

The return/ exchange application can be applied within 30 days once you received it. If the period is over 30 calendar days, return/exchange application is not be taken up.  
 

Condition of return/exchange

• The major defects or malfunctions are caused by manufacturing. Please contact us as soon as possible once you receive it.
• Once be judged DOA (Dead on Arrival), POURX will pay the cost of replacement and round-trip fee.
• Only accept the return/exchange for the product purchased from Pourx Store.

※The return/exchange application of the damage caused by improper use or natural disasters, etc., is not accepted, but you can follow the product warranty policy for the maintenance support.  

For more details, please refer to our Refund Policy.