Return / exchange periodThe return/ exchange application can be applied within 30 days once you received it. If the period is over 30 calendar days, return/exchange application is not be taken up.
Condition of return/exchange
- The major defects or malfunctions are caused by manufacturing. Please contact us as soon as possible once you receive it.
- Once be judged DOA (Dead on Arrival), POURX will pay the cost of replacement and round-trip fee.
- Only accept the return/exchange for the product purchased from Pourx Store.
For more details, please refer to our Refund Policy.